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Monday, January 24, 2022

Dubai residents can now review their monthly Electricity and Water Authority bills on Amazon Alexa in Arabic

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Dubai residents would now be able to survey their month to month Dubai Electricity and Water Authority (Dewa) bills on Amazon Alexa in Arabic, the utility services supplier said on Sunday.

Dewa said it has begun offering its shrewd types of assistance on Amazon Alexa in Arabic, turning into the primary government utility in the world to do this.

Customers can now check their past statements, details of electricity and water consumption, their carbon footprint, as well as connect their Dewa account to other Amazon accounts.

Clients can likewise benefit from Rammas, Dewa’s virtual employee, which utilizes Artificial Intelligence (AI) on Amazon’s Alexa gadgets in Arabic to answer their enquiries.

Besides, customers can profit from the Smart Living drive, which empowers them to settle on brilliant choices to decrease their utilization proactively and carefully just as tackle issues and foundations for expanded utilization or waste all alone; without reaching Dewa.

“We endeavor to shape the future, stay up with worldwide turns of events and brilliant technologies to develop work mechanisms to advance the client encounters and make them more joyful… We are pleased that Dewa is the primary government utility on the planet that offers its types of assistance in Arabic on Amazon Alexa,” said Saeed Mohammed Al Tayer, managing director and CEO of Dewa.

“Besides, Dewa empowers its clients to finish their transactions whenever and anyplace effectively and securely on its site and brilliant application just as other shrewd and computerized channels. This saves their time and endeavors and upgrades their bliss just as commitment to protecting the environment, natural resources and reducing carbon emissions,” he said.

“We’re very excited to see DEWA making their services available to its customers on Alexa, introducing an innovative and more sustainable way of engaging with government utilities. Just by using their voice, customers benefit from a broad range of innovative Dewa services that not only save time and resources but also provide inspiration to lead a more sustainable life,” said Eric Saarnio, vice-president for devices and services at Amazon.

Smart reception of Dewa’s services came to 98.9 percent in the second from last quarter of 2021.

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